Shipping and Returns

The cost of shipping products from Uriel Pharmacy in East Troy, Wisconsin, is based on daily standard shipping rates with the selected carrier. Default shipping options are as follows but not guaranteed:

  • USPS Priority Mail – typically 2-3 days transit time
  • UPS Ground – typically 3-6 days transit time

Retail customers receive free shipping for orders totaling $75 or more after any discounts are applied!

Occasionally we offer free shipping as part of a special promotion. Sign up to receive these notices.


Rush shipping is available through our web store and through telephone orders. In order to achieve your requested delivery date, the order must be placed by 12pm Central Time to request one of the following rush shipping options. Supplemental charges will be added based upon the package weight and delivery area. A $5.00 handling fee will apply to all rush orders.

The following options apply if available for your address:

  • USPS Priority Mail Express (1-2 days delivery)
  • USPS Priority Mail (2-3 days delivery)
  • UPS Ground (1-5 days)
  • UPS Next Day Air (1:30 pm next weekday)
  • UPS 2nd Day Air (end of 2nd weekday)

Uriel/USPS Holidays ( orders will ship next business day)

  • New Year’s Day Closed
  • Washington’s Birthday
  • Good Friday
  • Memorial Day
  • Independence Day
  • Labor Day
  • Columbus Day
  • Veterans Day
  • Thanksgiving
  • Day After Thanksgiving Closed
  • December 22nd Closed
  • Christmas Eve Closed
  • Christmas Day Closed

Please contact our customer experience team here or by phone at 866-642-2858 x1 if you experience any problems with international orders or international shipping options with our web store. Uriel is capable of shipping to any country but does not guarantee delivery beyond the continental U.S.


Backordered items will be sent as soon as they are back in stock at no additional shipping cost. We do not hold initial orders until the backordered item is in stock. All items will be shipped as available. Payment for backordered items will be taken when the order is placed.


We strive to maintain outstanding service and satisfaction with your order. We would like you to be happy with your purchase from Uriel so please make your selection carefully. We do not accept any returns or exchanges. If you receive the wrong item or if any items are damaged in shipping, please contact us within 14 days from the invoice date and we will happily correct the situation.