Shipping and Returns
The cost of shipping products from Uriel Pharmacy in East Troy, Wisconsin, is based on daily standard shipping rates with the selected carrier. Default shipping options are as follows but not guaranteed:
- USPS First Class Mail – Typically 5-7 business days transit time
FREE SHIPPING
Retail customers receive free shipping for orders totaling $75 or more after any discounts are applied! *
Occasionally we offer free shipping as part of a special promotion. Sign up to receive these notices.
*Within the contiguous United States
RUSH SHIPPING
Rush shipping is available through our web store and through telephone orders. In order to achieve your requested delivery date, the order must be placed by 2pm Central Time to request one of the following rush shipping options. Supplemental charges will be added based upon the package weight and delivery area.
The following options apply if available for your address:
- USPS Priority Mail Express (1-2 days delivery)
- USPS Priority Mail (2-3 days delivery)
- UPS Ground (1-5 days)
- UPS Next Day Air (1:30 pm next weekday)
- UPS 2nd Day Air (end of 2nd weekday)
HOLIDAY SHIPPING RECOMMENDATIONS
USPS (Post Office) 2023 Holiday Shipping Dates for Contiguous U.S. (Lower 48 States)
Recommended shipping deadlines for expected delivery before Dec. 25.1
| Service | 5-Day Shipping | 4-Day Shipping | 3-Day Shipping | 2-Day Shipping | 1-Day Shipping |
|---|---|---|---|---|---|
| USPS Ground Advantage™2 | Dec. 16 | Dec. 18 | Dec. 19 | Dec. 20 | – |
| Priority Mail®2 | – | – | Dec. 20 | Dec. 21 | – |
| Priority Mail Express®3,4 | – | – | – | Dec. 20 | Dec. 21 |
1Actual delivery date may vary and is based on origin, destination, Post Office™ acceptance time, and other conditions.
2Last scheduled delivery day is Saturday, Dec. 23.
3Last scheduled delivery day is Sunday, Dec. 24 for Priority Mail Express if holiday premium is paid.
4For Priority Mail Express shipments mailed Dec. 22–Dec. 25, the money-back guarantee applies only if the shipment was not delivered or delivery was not attempted within 2 business days.
UPS Holiday Shipping Dates
- December 15, 2023: Normal UPS service
- The last day to ship UPS Ground packages for delivery on Friday, December 22.
- December 19, 2023: Normal UPS service
- The last day to ship UPS 3-Day Select packages for delivery on Friday, December 22.
- December 20, 2023: Normal UPS service
- The last day to ship UPS 2nd Day packages for delivery on Friday, December 22.
- December 21, 2023: Normal UPS service
- Last day to ship UPS Next Day packages for delivery on Friday, December 22.
Uriel/USPS Holidays ( orders will ship next business day)
- New Year’s Day Closed
- Washington’s Birthday
- Good Friday
- Memorial Day
- Independence Day
- Juneteenth
- Labor Day
- Columbus Day
- Veterans Day
- Thanksgiving
- Christmas Day Closed
- December 26th Closed
INTERNATIONAL ORDERS
Please contact our customer experience team here or by phone at 866-642-2858 x1 if you experience any problems with international orders or international shipping options with our web store. Uriel is capable of shipping to any country but does not guarantee delivery beyond the continental U.S.
BACKORDERS AND PRICING
Backordered items will be sent as soon as they are back in stock at no additional shipping cost. We do not hold initial orders until the backordered item is in stock. All items will be shipped as available. Payment for backordered items will be taken when the item ships.
Returns
We strive to maintain outstanding service and satisfaction with your order. We would like you to be happy with your purchase from Uriel so please make your selection carefully. We do not accept any returns or exchanges. If you receive the wrong item or if any items are damaged in shipping, please contact us within 14 days from the invoice date and we will happily correct the situation.